Online Purchase History Reports
The Online Purchase History Report provides a record of purchases made through your event website. This report is useful for reviewing online transactions completed by guests and can be viewed as a PDF, printed, or exported to Excel.
💡 Good to Know: This report can be found under Reports → Guest Reports → Online Purchase History Report.
In the Online Purchase History Report Report
The Online Purchase History Report opens directly as a PDF.
The report displays purchases made through the customer facing side of your event website.
The report includes:
- Purchaser Name
- Item Type
- Item Name
- Quantity Purchased
- Total Purchase Amount
- Purchase Date
- Purchase Time
If a purchase contains multiple items, each item is displayed on its own line beneath the purchaser.
💡 Good to Know: This report only includes purchases made through your event website. Purchases and payments entered manually through the Dashboard are not included.
2. Review Individual Purchases
Each purchase is grouped by purchaser, making it easy to review everything purchased in a single transaction.
Examples of items that may appear include:
- Tickets
- Sponsorships
- Donations
- Items for Sale
- Processing Fees
- Other online purchases
💡 Good to Know: If a guest purchases multiple items during one transaction, each item is listed separately while remaining grouped under the original purchaser.
3. Print or Export the Report
After opening the report, you can choose to:
- Download as PDF
- Download as Excel
- Print the report
💡 Good to Know: The Excel version is especially useful for:
- Sorting purchase information
- Filtering transactions
- Creating custom reports
- Reconciling online purchases
- Uploading data into other software systems
⚠️ Important: This report is intended to review online purchases only. It does not include purchases or payments that were entered manually through the Dashboard.
Printable Quick Help Guide:
(see below for printing instructions)
How to Print This Guide
- Right-click on the image of the guide
- Select Save Image As…
- Save the file to your computer
- Open the saved image
- Click Print (or use Ctrl + P / Command + P)
💡 Good to Know
For best results, print using Full Page or Fit to Page settings to ensure proper sizing and clarity.