Closing Individual Auction Items

Use this guide to manually close an individual auction item and award it to the highest bidder.

Steps to Close an Item

1. Log in as Admin or Owner

   Make sure you have the correct permissions to close items.

2. Go to the Auction Tab
   • This is the page that displays all auction items
   • The easiest way to get there is by clicking the Home button at the top left

3. Find the Item

   Locate the item you want to close on your auction page.

4. Force Close the Item

   Click the Force Item Closed button on the item.

5. Confirm Closure A confirmation pop-up will appear:
   • Review the winning bidder and winning bid
   • Click Close Item to finalize

What Happens When You Close an Item

• The highest bid is locked in
• The winning bidder is automatically assigned
• The item is added to the guest’s statement/receipt
• The item is no longer available for bidding

⚠️ Important

• Once an item is closed, no additional bids can be placed
• Always confirm the correct bidder and amount before closing
• This action updates the guest’s statement immediately

💡 Good to Know

• Use this feature for:
  • Live auction transitions
  • Early item closures
  • Fixing items that need to be manually ended
• You can still view the item after closing, but it cannot be reopened for bidding