Viewing Merchant Statements

Elavon/Merchant Services Account Authorize.net Gateway Fees

Elavon Account

Merchant statements reviewing your credit card processing fees are available online via a reporting tool, My Payments Insider.

Click here to create an account at www.MyPaymentsInsider.com

You can create an account a Payments Insider to see a record of all transactions and view your monthly merchant statements. When creating the initial My Payments Insider login, it MUST be established by the merchant account signer, using their legal name and the email we provided in your approval email our team sends (Example Below). You will also be required to provide your Merchant ID number from that same approval email and the last 5 digits of the bank account number that receives deposits from that merchant account. Should you already be registered with a Payments Insider account for a previous merchant account/event, you can simply login to your existing account and follow instructions HERE to add your new Merchant Account to your existing login.

To learn more about Payments Insider, check out this video tour or visit their amazing help center HERE!

IMPORTANT Your merchant service fees are most commonly designated on your banking as Merchant Services, Merch Serv Dep and commonly reference your Merchant ID number provided in your approval email.

Example Approval Email, Sent from Support@maxgiving.org:

Authorize.net Gateway

In addition to your merchant services fees, you are also billed gateway fees from Authorize.net directly to the billing account or credit card you provided to our team. Authorize.net does not provide billing statements or invoices, but you can request a break out of the billing from our team by emailing Support@maxgiving.org.