Moving Sales to Spouse/Partner
If a spouse/partner is marked as primary but the credit card is on the non-primary, you will follow these steps to switch the payments.
On the Dashboard under Statements & Payments
- Select Event Statements
- Select All Statements or Balance Due, and find the primary that has the Sales.
- Click on the Statements & Payments Icon.
- Click on Move Sales to Spouse/Partner a Pop up will open asking you to confirm.
- When completed, the guest you showed originally will now show they have no items contributed - to switch to the person with the items, click on the spouse/partner - it will bring you to their statement and you may now process their payment.