Complete Ticket Setup (My Simple Auction)

Use these settings to control how your ticketing page functions, what guests see, and how information is collected.

Access Ticket Settings

• Go to Dashboard
• Click Ticket Settings

General Ticket Settings Tab

Toggles:

• Allow Guests to Update Reservation Details: This will send access code to purchaser and allow them to return to update guest information.
• Open Event Site Only for Ticketing: This will open only the ticketing page, not showing any other site pages to guests.
• Automatically Assign Bid Numbers: This will assign a bid number at the time of purchase. **Bid numbers can be changed at anytime.

💡 Good to Know: When a toggle is darkened and positioned to the right, the setting is turned ON

Preview Ticket Page Button

• Click the Preview Link to open your ticketing page in a new tab

Ticket Settings

1. Select Registration Mode

Use dropdown to select one:

a. Ticket Sponsorship Sales Live

b. Ticket Sponsorship Sales Closed

2. Display First

• Choose whether Reservations or Sponsorships display first on your ticketing page.

3. Max Guest Count to Cutoff Ticket Sales

• Enter Max Guest Count to prevent overselling

4. Event Details

• Event Description (optional)

5. Event Date and Time

• Click in text box to set event date and time.

Event Venue Information

• Event Venue Name
• Event Address

Ticket Processing Fee

• Select:
  • Required
  • Optional
  • None
• Enter fee percentage

4. Select Item Sales to Make Available at Ticketing

• Checkmark items to include on the ticketing page

💡 Good to Know: Only selected items will appear on  ticket page

⚠️ Important: Be sure to click Save before leaving the page or your changes will not be applied

Guest Options Tab

Toggles:

• Remove Donation Options: This will remove the option for guest to make a donation from the ticketing page.
• Do Not Save Credit Cards: This will not keep credit cards on file for the event.
• Do Not Request Spouse/Partner Link: This will not ask if the guests would liek to be linked.

💡 Good to Know: When a toggle is darkened and positioned to the right, the setting is turned ON

Customize Ticketing Option Titles

You can Rename these to match what your guests will recognize:

• Reservations
• Sponsorships

Guest Information requested at ticketing

You may select which information you would like entered for each guest at the time of purchase and each can be set to:

• Optional
• Required
• Don't ask

⚠️ Important: This applies to guests of the purchaser, not the purchaser. All information is required of the purchaser.

💡 Good to Know: Keeping this optional will allow your purchaser to select TBD for their guests at time of purchase.

12. Custom Guest Questions

• Click Add New Button to create a new question.
• Questions can be in text, multiple choice or checkbox answer format
• Choose if required

⚠️ Important: Questions must be assigned to each ticket level, hey are not automatically applied.

13. Entrées

• Click Add New Button to add a Entree option
• You can add or edit entrée names and descriptions from the list by clicking the pencil

⚠️ Important:

• Entrées must be assigned per ticket level
• They are not automatically applied you must add them to the wanted ticket/sponsorship level in Reservation & Sponsorship Level page

14. Save Changes

• Click Save to apply changes

⚠️ Important: Changes will not apply unless saved

Printable Quick Help Guide:

(see  below for printing instructions)

How to Print This Guide

1. Right-click on the image of the guide
2. Select Save Image As…
3. Save the file to your computer
4. Open the saved image
5. Click Print (or use Ctrl + P / Command + P)

💡 Good to Know

For best results, print using Full Page or Fit to Page settings to ensure proper sizing and clarity.