Complete Ticket Setup - My Simple Auction Platform
General Ticket Settings Custom Guest Questions
There are 2 steps to setting up your ticketing page:
First step is setting up the info that will be displayed on your ticketing page to do this click on Ticket Settings in the Dashboard menu, on this page, there are 2 tabs.
General Ticket Settings:
1. Ticket Settings: Your basic Ticket information.
a. Select Registration Mode: From the drop-down menu choose whether you want your registration live (open) or closed at this time. **By using this you can set up all of your ticketing but wait to open up registration until a certain date or time, just keep it closed until you are ready then come back in and switch to live. When this is live, the page is accessible by a button on the home page. When closed, the button disappears and the actual registration page will no longer allow purchases.
b. Display First: From the drop-down menu choose the order you want your Reservations and Sponsorships to be shown on your ticketing page.
c. Event Details: Use this rich text box to tell your guests about any event information they should know in regards to timeline, participation, location, etc. **Click Here for more information on Using Text Rich Boxes: https://maxgiving.helpscoutdocs.com/article/42-using-the-rich-text-boxes.
d. Event Date & Time: Enter the Date and time of your event by using the pop-out calendar.
2. Event Venue Information: Use this section to include the name and address of your physical venue. If you are having a virtual event you can enter a name for the location as something catchy like, “From your couch!” and leave the address fields blank.
3. Ticketing Administration Fee: This can be a fee used to offset some of the costs associated with the running of the event (most commonly credit card processing). If you choose to offer this, whether required or optional, a message will be populated on the ticket page for bidders to either accept (if required) or opt-in (if optional).
a. Required, Optional Donation and None: This is where you choose how you would like this fee handled.
- You can require it to be added to all guests by clicking Required. If you choose required, you will then need to choose what the fee applies to by selecting either All Auction Activity or Items Only. All Auction Activity includes auction items, item sales, and donations or choosing Items Only will only include the fee on auction items and item sales (will dis-include donations from the fee).
- You can allow your guest to choose to accept the fee by choosing Optional Donation.
- If you don’t want to have a fee at all just select None.
b. Fee Percentage: Enter in this text box the percentage you would like to charge. This is a required field if you are setting fees to Required or Optional.
**The Admin Fee set in the general event section affects event/auction night contributions and this fee will only affect purchases made on the ticketing page.
4. Select Item Sales to Make Available at Ticketing: These are items you have entered in the system on the Items For Sale page to sell on your site.
a. You will see a list of items that are entered into the system, simply click the check box to the left of any items you would like to offer for sale on your ticketing page. This allows your guest to purchase these items at the time they purchase their tickets. For example, if you would like to pre-sale bottles of wine or raffle tickets before your event.
**Remember to always click “SAVE” whenever a change is made and before leaving the page.
Guest Options:
Remove Donations Option: a. You can toggle off the option for donations to be made on your ticketing page by toggling this option off, Remove Donations Option on Ticketing Page. Once toggled off, you will no longer see the option to Make a Donation on your ticketing page.
1. Customize Ticketing Option Titles
- Change Reservations tab to display: Use this text field to enter the name you would like on your Reservations Tab. Make it reflect what is being offered on the tab.Make sure to click the SAVE Button.
- Change Sponsorships tab to display: Use this text field to enter the name you would like on your Sponsorships Tab. Make it reflect what is being offered on the tab.Make sure to click the SAVE Button.
2. Guest Information requested at ticketing: This is the information that you would like gathered at the time of ticket purchase. **Remember if you are Requiring any of these you will be removing the TBD feature for guests as it will then require that information for all ticket holders.
3. Custom Registration Question/Statement: This is optional. You can use this section to set up questions you would like to ask your guest at the time of Ticket Purchase.
a. Question #1 box, type the question you would like to ask your guest.
b. Answer Type:
i.Text Box: will include a text box for a custom entry
ii.Multiple Choice: They will choose from the options you provide
- If you select this, you will be required to add options for the guest to choose from. Type in the answer option then click tab or enter to add it as a choice. Repeat as many times as needed to complete your list.
iii.Check box: Check the box for a choice you have given.
c. Answer Required: Checking this box will make answering this question required before going on to complete purchase.
d. Add New: Click here to add more questions. Repeat the last steps for each question you would like to add.
***If you need to remove a question simply click on the delete button.
4. Entrée Options: By adding choices here, you will allow your guest to choose from a list the Entrée of their choice.
a. Add New: First click on the add New button
b. Entrée Name: Enter the name of the dish you are offering
c. Entrée Description: Enter a description of the dish (optional- your guest will see the description when choosing)
***Remember to click Save. If you need to delete a choice or make an edit to an entree simply click on the pencil or trash can.
5. Custom Guest Registration Statement: This will show on the page the guest sees when choosing to buy a ticket, login or register.
a. Type your statement in the text box.
