Ticket Page Settings
General Ticket Settings
1. Ticket Settings: Your basic Ticket information.
a. Select Registration Mode: From the drop-down menu choose whether you want your registration live (open) or closed at this time. **By using this you can set up all of your ticketing but wait to open up registration until a certain date or time, just keep it closed until you are ready then come back in and switch to live. When this is live, the page is accessible by a button on the home page. When closed, the button disappears and the actual registration page will no longer allow purchases.
** when this is toggled on and you are selling For Sale items on your ticketing site, make sure Require registration to view site is toggled off under Auction Settings/Online Auction settings.
b. Display First: From the drop-down menu choose the order you want your Reservations, Sponsorships, Donations, and Buy It Now to be shown on your ticketing page. If you only want one of them shown, choose it under 1, then choose 2 as none.
c. Event Details: Use this rich text box to tell your guests about any event information they should know in regards to timeline, participation, location, etc. **Click Here for more information on Using Text Rich Boxes: https://maxgiving.helpscoutdocs.com/article/42-using-the-rich-text-boxes.
d. Event Date & Time: Enter the Date and time of your event by using the pop-out calendar.
2. Event Venue Information: Use this section to include the name and address of your physical venue. If you are having a virtual event you can enter a name for the location as something catchy like, “From your couch!” and leave the address fields blank.
3. Ticketing Administration Fee: This can be a fee used to offset some of the costs associated with the running of the event (most commonly credit card processing). If you choose to offer this, whether required or optional, a message will be populated on the ticket page for bidders to either accept (if required) or opt-in (if optional).
a. Required, Optional Donation, and None: This is where you choose how you would like this fee handled.
- You can require it to be added to all guests by clicking Required. **Selling a ticket as an admin will not charge the Required fee, admins usually enter checks, if you have a credit card purchase to add as an admin, we suggest you use the ticketing page to process the payment and accept the required fee.
- You can allow your guest to choose to accept the fee by choosing Optional Donation.
- If you don’t want to have a fee at all just select None.
b. Fee Percentage: Enter in this text box the percentage you would like to charge participants. **This is a required field if you are setting fees to Required or Optional.
**The Admin Fee set in the general event section affects event/auction night contributions and this fee will only affect purchases made on the ticketing page.
4. Select Item Sales to Make Available at Ticketing: These are items you have entered in the system on the Items For Sale page to sell on your site.
**Remember to always click “SAVE” whenever a change is made and before leaving the page.