Ticket Page Settings
General Ticket Settings
1. Ticket Settings: Your basic Ticket information.
a. Select Registration Mode: From the drop-down menu choose whether you want your registration live (open) or closed at this time. **By using this you can set up all of your ticketing but wait to open up registration until a certain date or time, just keep it closed until you are ready then come back in and switch to live. When this is live, the page is accessible by a button on the home page. When closed, the button disappears and the actual registration page will no longer allow purchases.
** when this is toggled on and you are selling For Sale items on your ticketing site, make sure Require registration to view site is toggled off under Auction Settings/Online Auction settings.
b. Display First: From the drop-down menu choose the order you want your Reservations and Sponsorships to be shown on your ticketing page.
c. Event Details: Use this rich text box to tell your guests about any event information they should know in regards to timeline, participation, location, etc. **Click Here for more information on Using Text Rich Boxes: https://maxgiving.helpscoutdocs.com/article/42-using-the-rich-text-boxes.
d. Event Date & Time: Enter the Date and time of your event by using the pop-out calendar.
2. Event Venue Information: Use this section to include the name and address of your physical venue. If you are having a virtual event you can enter a name for the location as something catchy like, “From your couch!” and leave the address fields blank.
3. Ticketing Administration Fee: This can be a fee used to offset some of the costs associated with the running of the event (most commonly credit card processing). If you choose to offer this, whether required or optional, a message will be populated on the ticket page for bidders to either accept (if required) or opt-in (if optional).
a. Required, Optional Donation, and None: This is where you choose how you would like this fee handled.
- You can require it to be added to all guests by clicking Required. **Selling a ticket as an admin will not charge the Required fee, admins usually enter checks, if you have a credit card purchase to add as an admin, we suggest you use the ticketing page to process the payment and accept the required fee.
- You can allow your guest to choose to accept the fee by choosing Optional Donation.
- If you don’t want to have a fee at all just select None.
b. Fee Percentage: Enter in this text box the percentage you would like to charge participants. **This is a required field if you are setting fees to Required or Optional.
**The Admin Fee set in the general event section affects event/auction night contributions and this fee will only affect purchases made on the ticketing page.
4. Select Item Sales to Make Available at Ticketing: These are items you have entered in the system on the Items For Sale page to sell on your site.
**Remember to always click “SAVE” whenever a change is made and before leaving the page.