Anonymous Donation

Use this process to record a donation while keeping the donor’s name anonymous on the event site.

💡 Good to Know: If a guest donates through the event site, they can select to remain anonymous themselves—no action needed from you

⚠️ Important: As tempting as it might be, Do NOT create a fake “Anonymous” guest—this will prevent proper receipts, donor tracking, and reporting


1. Create or Locate Guest Record

Either:

  • Verify the guest is in the system by finding them in the All supporters list
  • Create a new supporter: Click the Add Contact button and enter the guest info using their real name and information

2. Enter the Donation

Sell the donation using:

a. Bid Number (for event night)

b. Guest Name (for pre-event)

Use this guide if needed: https://maxgiving.helpscoutdocs.com/article/59-entering-winning-bids-item-sales-or-donations


3. Go to Donations Pledged

  • Locate the donation in the list
  • Click the edit pencil icon on the right

4. Edit Donation Popup

  • Select Change How Donor Is Recognized
  • Enter Anonymous in the text box
  • Click Submit Changes

5. Save Changes

  • Click Save

⚠️ Important: This updates display only—the donation will still be tied to the correct guest record


💡 Good to Know: You can also use this feature to display donations as “In Memory Of” or any custom recognition name



Printable Quick Help Guide:

(see  below for printing instructions)

How to Print This Guide

  1. Right-click on the image of the guide
  2. Select Save Image As…
  3. Save the file to your computer
  4. Open the saved image
  5. Click Print (or use Ctrl + P / Command + P)

💡 Good to Know

For best results, print using Full Page or Fit to Page settings to ensure proper sizing and clarity.

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