Anonymous Donation

Use this process to record a donation while keeping the donor’s name anonymous on the event site.

💡 Good to Know: If a guest donates through the event site, they can select to remain anonymous themselves—no action needed from you

⚠️ Important: As tempting as it might be, Do NOT create a fake “Anonymous” guest—this will prevent proper receipts, donor tracking, and reporting

1. Create or Locate Guest Record

Either:

• Verify the guest is in the system by finding them in the All supporters list
• Create a new supporter: Click the Add Contact button and enter the guest info using their real name and information

2. Enter the Donation

Sell the donation using:

a. Bid Number (for event night)

b. Guest Name (for pre-event)

Use this guide if needed: https://maxgiving.helpscoutdocs.com/article/59-entering-winning-bids-item-sales-or-donations

3. Go to Donations Pledged

• Locate the donation in the list
• Click the edit pencil icon on the right

4. Edit Donation Popup

• Select Change How Donor Is Recognized
• Enter Anonymous in the text box
• Click Submit Changes

5. Save Changes

• Click Save

⚠️ Important: This updates display only—the donation will still be tied to the correct guest record

💡 Good to Know: You can also use this feature to display donations as “In Memory Of” or any custom recognition name