Golfer Check in

The MaxGiving software allows you to have a double check in, you can check your golfers in when they arrive and then have a check in for the evening dinner. **Don't worry if your golfers checked in in the morning they will not have to check in again, there info and card are carried over to the evening check in.

To start the Golfer Check in process you will click on  Golfers in the dashboard menu,  This is where you will stay for checking in all guests.


  1. Find your Golfer in the guest list by using the search areas at the top.  First try to locate the guest by their name, starting with last. **The contact Info column has the guests Email (@ symbol), Phone (Phone symbol) and Address (Home Symbol) which you can select at any time to add, or edit that information without opening their entire contact details.  If the data is already entered, the symbol will be bolded.

  1. Once you have found the Golfer in the list click on the check mark icon and follow the steps below.  **If a guest is already checked-in the icon will be colored. This process will check in any linked guest at the same time. You can read more about linked guests here: https://maxgiving.helpscoutdocs.com/article/299-linking-couples

  1. In the Check in popup you will want to verify, add or edit any missing information. **IMPORTANT: If a guest is replacing another guest, DO NOT replace the guest information, this will need to be adjusted by using the change guest feature to maintain the original purchaser and guest info. Help guide on changing ticket holder: https://maxgiving.helpscoutdocs.com/article/350-changing-guest

**If you are unable to locate the guest, they could be a "Guest of" golfer, these types of guests can be easy to find by searching for them based on who purchased their ticket, team name or even by hold #.  Guest of generic reservations, can be replaced with the name and contact info for the actual guest attending, you do not need to use the Change Guest feature for these.  Example: If MaxGiving was a sponsor, there would be a table of sponsor guests, and some might be generic, with a name of MaxGiving Guest #1.


  1. The next step to Check In is to Add Credit Card to the guest's record, to do this click on SWIPE CARD button.  When you do the Swipe Guest Card screen will appear, swipe (magnetic strip facing towards the green light) and you will then see the information populate on the screen.  Click Add Card to save.  **If the card will not swipe, you can click back and select manual entry. The zip code is not required in either entry.

5. If the Guest has an outstanding balance for tickets/sponsorships, you can charge it to the card they now have on file.  **Your event lead will tell you if they would like you to  settle pre-event balances in this way.  

6. Once you have completed the steps above you will Click on Complete Check-In, this will update the guest information. **This button will will say Complete Check-in & Send Link (on mobile bidding platform) if the guest has not already set their online password for bidding. When sending link it will then give you a choice to send the link via email or text (text is recommended at the event), and then return you to the Guest List. 

**Make sure to give them their golfer card or wristband (if using these), let them know their hole assignment, etc. and you are ready to check in the next guest.


Reminder the golfers that are checked in now will show as checked in with information that was added including Credit Card in the evenings Check-In list, so you will not need to have them check in again.

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